Refund Policy

Customer satisfaction is crucial for us at EssayMillsWriters. Our track record speaks for itself, with more than 95 % of our customers returning to make repeat purchases. Nevertheless, we realize that problems can often arise. This Refund Policy clarifies the circumstances under which refunds are given, therefore making sure that there is a certain level of transparency as well as fairness

General Policy:

As a platform for linking Customers with Academic Experts, EssayMills is what it’s created to do. Although we do all in our power to guarantee prompt delivery as well as adherence to all due dates, we’re not a party to any contract between Experts and customers. We’re, nevertheless, completely responsible for the transaction, making sure the skilled assignment and maintaining the quality of the service.

Refunds are issued when the sent-out item doesn’t meet the order instructions and in the event of particular service problems. Remember that our free tools, such as AI writing assistants as well as plagiarism checkers, are not eligible for refunds because no financial transactions are involved.

Refunds Eligibility

If No Expert Is Assigned to your order, you are able to get a refund of as much as 100 %

• Late Cancellation: In case a purchase is cancelled following Expert assignment but prior to delivery, your money back anywhere from 70 % to 100 % might be used, based on how much work was done. In case the work has already been completed, the situation is going to be disputed as a claim by our Quality Assurance (QA) team.
• Late Delivery: In case your order is shipped after the deadline and also you don’t require it, a full refund could be given. There’s no refund provided if the delay was brought on by your side due to missing information.
• Disputed Quality: In case you are unhappy with the end product, our QA Team is going to look at the matter. A full or partial refund could be approved based on the findings.
• Duplicate Order: In case you inadvertently place exactly the same order more than once, let us know right away. Provided that no Expert has begun working on it, you could obtain a refund for the duplicate.
• Double Charges: In case you’re charged two times, you need to share the receipts. We will promptly give you a full refund for the additional charge.
• Originality Issues: In case you suspect plagiarism, supply a detailed report from an established examiner. You are able to only obtain a refund with verified proof.

Cases Where There’re Non-Refundable Situations

You aren’t entitled to a refund in the following situations:

• You received a lower grade than expected. We don’t guarantee grades, admission success, or exam results. Our role is to assist in learning, not to complete tasks dishonestly on your behalf.
• You bypassed the platform, made the order externally, or failed to comply with platform policies, making verification impossible.
• You placed an editing/proofreading order and were dissatisfied due to unclear expectations or originality issues in your materials.
• You attempt to turn editing or rewriting orders into full content creation tasks.
• The refund request is made more than six months after the transaction.
• Service interruptions occurred due to reasons beyond our control (e.g., internet outages, third-party failures).

Processing of a refund

Nearly all refunds are going to be processed in three business days after they’re approved. The money will be returned to the initial payment method utilized for the purchase. Please remember that third-party services are out of our control when it comes to bank transfer fees as well as processing delays.

You cannot obtain a refund until 6 months have passed since the payment was made. They cannot be redirected (e.g., to another card payment method).

Chargebacks:

Having a dispute with your financial institution (chargeback) may lead to the suspension of your bank account. Any fees due to chargebacks or payment disputes are up to you.

Removal of Account and Expiry

In case your account is inactive for over 180 days following the last payment, all of the data are going to be completely deleted as well as the account will be deemed unusable.

Utilizing your account settings, you are able to delete your account anytime. When started, there is a 14-day window to reactivate the account. Unless specifically requested during this period, no refunds will likely be provided for account deletions.

In the event that a policy violation results in your account being suspended or even deleted, you are going to lose all unused balances as well as content rights.

Payment and security

In order to process the transactions, we utilize trusted third – party payment providers. We do not keep any of your billing info on our servers. Your personal data is kept secure with these providers making use of SSL encryption technology. Changes in payment providers will be made known to you and will be carried out securely.

Fees and tax

Whenever you make an order, you might be charged a non-refundable service charge. The experts will be responsible for paying the correct commissions & charges for using the platform.

Authorship Rights

In the event that. EssayMillsWriters sends out a refund, the content of the order becomes his exclusive property. You are not component to use any aren’t of this product. It could be stored and marked as non-original in plagiarism repositories.

Updates on Policy

This Refund Policy may change at any time. Any significant changes will be posted on our site or via email. We reserve the right to make alterations without prior notice in urgent situations.